Thanks for shopping at The Green Room Sawbridgeworth.  Please find below our Delivery Policy

All orders are processed within 2-3 business days.  Orders are not sent or delivered on weekends or holidays.

Your order will be delivered after processing in 2-3 working days.  Our standard delivery cost to mainland UK is £3.95.  Next Day Delivery is available if you order before 12pm.  The next day delivery cost is £8.95.

You will receive a confirmation of your purchase and thereafter a completion confirmation when you can be assured your order is on it’s way.

 

Thanks for shopping at The Green Room Sawbridgeworth.  If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 28 calendar days to return an item from the date you received it.  To be eligible for a return, your item must be unused and in the same condition that you received it.  Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

For any faulty items, you have 60 days to return an item, whereby we will endeavour to replace the faulty item(s) or issue you with a credit note.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

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